AMC for IT Maintenance Service

MozzoTech has been working for quite some time with all scale of Business including SMEs, Large Enterprises and Government Entities, with our experience and research analysis we come up with a solution which can cater the problems occurs in IT Maintenance by AMC. This AMC ( Annual Maintenance Contract)  is specially designed for all type of businesses, a cost effective and optimal IT Support Solution that provide flaw less and smooth running of IT Services preventing from Maintenance headache and Breakdown fear.

 

In this AMC we provide the IT maintenance service and 24 x 7 support for IT infrastructure, Voice Networks, CCTV, Biometric Solutions, Data Network, Desktop Support, and Enterprise Email support.

 

The AMC for IT maintenance works mostly through Remote Access and online ticket system. But our Engineers may also visit the client place if the issue required being resolved in person and for general checkups in some cases.

 

Our IT Maintenance AMC covers the following service to ensure your IT Services are running smooth and flawless.

 

IT Infrastructure

  • Cable testing and fixing
  • Point checkup
  • Maintenance of Points
  • Maintenance of Terminals
  • Maintenance and support for devices like Switches, routers etc.
  • Maintain Racks
  • Maintain over all Network

 

Desktop Support

  • Hardware Maintenance and trouble shooting
  • Office and Software Installations
  • Peripherals configuration and trouble shooting
  • Email Configuration, maintenance, and Trouble shooting
  • Antivirus Installation and configuration
  • Workstation Trouble shooting

 

 

CCTV

  • CCTV Maintenance & Performance Monitoring
  • DvR Maintenance
  • Trouble shooting

 

PABX

  • Maintenance of Voice Points
  • Maintenance of PABX
  • Trouble shooting

 

What would be the Benefit of IT Maintenance AMC?

  • You can purely focus on your core business leading growth and success
  • Comprehensive infrastructure support for your users, desktops, servers and devices
  • Manage and save cost without losing on quality
  • Enhance your business using the right software tools and solutions
  • Improve information protection
  • Reducing HR Cost and Fatigue

 

Get your IT maintenance done by our expert engineer. For more details contact us